Soundless Wind

Shipping FAQ

Welcome to our little hobby shop. We custom make small quantities of our art to share the love with other fans and collectors. This is not our day job.

Q: How long does it take to ship?
A: If the item is not a pre-order, we bulk ship once a week. Orders placed by Thursday usually gets shipped Friday. Sometimes this schedule changes depending on holiday hours.

Q: Do you ship internationally?
A: Yes, we ship worldwide, minus the generally excluded areas.

Q: How long does it take to arrive?
A: Off holiday schedule is as follows...
Within Canada - 1 week
To the States - 1~3 weeks
Internationally - 3~6 weeks
If there is a holiday, there will be some delays.

Q: Do you offer international tracking?
A: We do not offer tracking for international orders. We do cover for losses or damages though so shop confidently that we'll take care of you.

Q: Do you accept returns?
A: We're a small hobby shop, we do not accept returns, but we'll replace damaged items.

Q: Can I get expedited shipping?
A: Please email us.

For all other inquiries, please email us.
Thanks for reading, happy shopping.

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